Frequently Asked Questions
Everything you need to know about our premium leather goods.
What kind of leather do you use for your products?
At Deco Cuir, we exclusively use full-grain, vegetable-tanned leather sourced from sustainable tanneries. This ensures maximum durability and a beautiful patina that develops over time.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please note that personalized or custom-engraved items are final sale and cannot be returned.
How should I care for my leather items?
To maintain the quality of your leather, we recommend applying a high-quality leather conditioner every 3-6 months. Avoid prolonged exposure to direct sunlight and moisture.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
Are your payment methods secure?
Absolutely. We use industry-standard SSL encryption to protect your data. We accept all major credit cards, PayPal, and Apple Pay for a seamless and secure checkout experience.